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Case Studies

Real operators. Real lifts.

Different formats, same direction — up. See how restaurants grow average ticket, basket size, and direct orders with INFI, all on the POS they already run.

A fast-casual restaurant running INFI self-order kiosks with the line moving
The headline numbers

Measured lifts, on real menus.

+44.2%
Kiosk sales YoY at Sophie's Cuban Cuisine
~2x
Basket size for Oak View Group venues
+9.6%
Average ticket at Boricua Bites
$1–2
Added per order by AI upsell & cross-sell
Featured stories

How operators win with INFI.

Three formats, three POS systems, one playbook — let the kiosk ask for the upgrade on every order.

Fast casual · ToastSophie's Cuban Cuisine running INFI self-order kiosks during the lunch rush
+44.2%kiosk sales, year over year

Sophie's Cuban Cuisine

Kiosk sales climbed 44.2% year over year with average check up around 14%. The biggest jump came right at the noon rush — the 12pm hour led the lift at +227.6% — exactly when the line is longest and a human cashier can't ask everyone about the side or the upgrade.

Stadium & arena · SquareOak View Group stadium concessions running INFI kiosks on Square
~2xbasket size per transaction

Oak View Group

Across 12 kiosks running on Square, basket size roughly doubled — from $6–7 to $12–15 per transaction. When every fan can self-order and the screen suggests the combo, halftime throughput and per-head spend both climb without adding concession staff.

Basket size doubled from $6–7 to $12–15 per transaction.
Fast casual · kiosksBoricua Bites counter with an INFI self-order kiosk
+9.6%average ticket · +25.2% kiosk sales

Boricua Bites

Owner Eric Maldonado saw average ticket rise 9.6% and kiosk sales climb 25.2% after rolling out INFI. The check average moved immediately — fast enough that the hardware earned itself back before the trial settled in.

The kiosks paid for themselves in weeks.
— Eric Maldonado, Boricua Bites
More results

Different counters. Same direction: up.

"About half our orders come from the kiosk now — a second cashier who never calls in sick."

Pink Owl CoffeeCoffee shop

"AI upsell and cross-sell adds roughly $2.31 to every order — pure margin on top of what we'd ring up anyway."

Juice PressJuice & smoothie bar

"Strong kiosk adoption from day one — the menu ported cleanly from Square and the team picked it up fast."

BubbliciousBoba · Chen Dong · on Square

"A third-party-validated install — every bowl of ramen now starts at the kiosk."

Ichi-kaku RamenRamen QSR · Yohei Kamiya
Real installs

Real restaurants. Real kiosks. Lines moving.

Each one running on the POS it already had.

Fast-casual QSR running INFI self-order kiosks
Bubble tea shop running INFI kiosks
Coffee shop running INFI kiosks
Stadium concessions running INFI kiosks
Mall food hall running INFI kiosks
Food truck running INFI kiosks
Burger and sandwich shop running INFI kiosks
Pizzeria running INFI kiosks
4.9 ★ · see all 40+ reviews on the Square App Marketplace

Your numbers could be next.

See INFI on your exact menu and your own POS in a 15-minute walkthrough.