Every new feature, refinement, and fix across kiosk, online ordering, POS integrations, and the merchant console — rolled up month by month.
Shipping right now: a long-requested capability lands across the platform — modifier sets and modifiers can attach to individual item variations, live in the Console, kiosk, iOS kiosk, and V2. Online ordering also gains email receipts, smarter scheduled-pickup handling, and conditional surcharges.
Modifier sets and modifiers can now attach to a specific item variation — not just the item — with per-variation overrides in the Library. Shipped end-to-end across the Console, Kiosk, iOS Kiosk, and V2 so the same model drives every channel.
Customers can now receive an emailed receipt for online orders, with unified timezone handling so times display consistently.
Improved scheduled pickup-time handling on mobile and online ordering, with a unified timezone display so customers and staff see the same pickup window.
Apply a surcharge conditionally based on order context — first delivered for Oak View Group's event-venue operations.
The HungerRush kiosk integration keeps maturing with incremental builds through June, refining real-time menu and pricing behavior for HungerRush merchants.
Special item notes now print correctly on Zebra labels linked to V2 — resolving a long-standing gap where the [note:] line was dropped.
Fixed modifier-set reordering in the Console so the chosen order sticks.
The headline is INFI Connect — a mobile-first operator app for running the business on the go — alongside allergen & dietary filtering across Kiosk and online, and HungerRush pre-order.
Real-time visibility and direct control from your phone — sales, transactions, menus, and integrations — closing the mobile-management gap versus Toast and Square.
Guests instantly narrow the menu to items that fit — vegan, gluten-free, allergen-aware — across Kiosk, iOS Kiosk, and online ordering.
Auto-generate item descriptions, detect allergens and dietary attributes, and estimate calories — so menus stay rich and accurate without manual data entry.
Take advance orders right at the Kiosk, flowing through existing HungerRush POS workflows with no manual steps — capturing demand outside in-store windows.
Restores customer name, order number, and dine-in option on the Square POS and KDS after a Square platform change hid them — keeping kitchen and front-of-house in sync.
Clearer variation names, consolidated receipts with quantity counts, promotion banners that only show when active, and a smoother wheel-style date picker for loyalty enrollment.
Adjusted prices now appear inline as you build the order and the cart banner updates in real time — no more checkout surprises.
Fully delete imported POS menus from the Management Console for cleaner menu lifecycle management.
Choose between separate line items for kitchen clarity or consolidated groupings for concise receipts.
Modifier-set reordering now works consistently across every screen size.
In-app image/video spec guidance removes the guesswork from configuring promotion sliders.
AI-powered Order-Based Cross-Sell surfaces smart add-ons right in the cart to lift average order value, while a shared Image Library, incremental sync, and receipt upgrades cut manual work out of day-to-day operations.
Smart product recommendations delivered right in the cart, across Kiosk, iOS Kiosk, and online ordering — paired with a cleaner Merchant Console setup so merchants can enable and tune cross-sell at scale.
Reuse menu images across items and modifiers from a shared INFI library and a merchant-owned library — no repeated uploads or inconsistent visuals.
Assign allergens and dietary attributes to many items and variations at once — keeping nutrition data accurate and standardized across large menus.
Menu availability now syncs in real time with LightSpeed, so kiosks and online ordering always reflect POS stock and customers can't order out-of-stock items.
Enterprise capabilities for large-scale venue F&B: event-based pre-ordering and booth-based fulfillment, with booth and event data carried in the order payload.
Selectively enhance POS menus inside INFI — tags, display logic, merchandising — while keeping core POS data in sync.
Choose which modifiers customers see at the INFI layer without changing the POS configuration or sync logic.
Clear, reviewable sync results in the Console for easier troubleshooting of integrations.
Forced-print or "No Receipt" options for paper, plus richer e-receipts with proper variation/modifier display.
Items now carry allergen, dietary, and calorie metadata, availability is managed down to the variation level, a new "Menu" architecture deepens the Square integration, and payment-failure plus menu-sync monitoring sharpen operational visibility.
A new menu architecture for the Square integration that mirrors Square's own Menu feature — more robust synchronization and tighter control over how Square items are imported and managed inside INFI.
Mark availability (available / sold-out) at the item-variation level for fine-grained stock control — and the groundwork for real-time stock sync with integrated POS systems.
Manage allergens, dietary attributes, and calories when creating or editing items, with a standard allergen/dietary library to select from — then display it across every customer-facing channel.
Webhook-based real-time menu and stock synchronization for HungerRush. Complete on the INFI side and rolling out as HungerRush finishes production activation.
Every payment attempt is logged to catch failures faster, and menu-sync monitoring for Square, Toast, and LightSpeed surfaces issues before they reach customers.
Merged the Paytronix APK into the main Kiosk app for feature parity — Paytronix users now get AI cross-sell and unified updates.
Better image display with compression that prevents crashes — faster loading and higher visual quality across kiosk and online.
Effective-rate calculation now factors in surcharge, with an in-console tooltip for transparency.
The aggressive pop-up login is off by default; only the non-intrusive sign-in shows, reducing ordering friction.
Imported menus keep their original POS names instead of being renamed — consistent structure between POS and INFI.
The HungerRush POS integration goes live in pilot — connecting kiosk ordering directly to HungerRush Hub, half-half pizza pricing included — while loyalty now activates by channel and earns points by amount, visit, or item, and a redesigned kiosk config makes setup faster and on-brand.
Connects INFI self-ordering directly to HungerRush POS — importing the menu from HungerRush Hub, sending orders, and pulling final pricing from its API (source of truth for menu, pricing, and tax), including half-half pizza. In pilot, not yet GA.
Decide where loyalty applies — kiosk, online, or mobile — instead of all-or-nothing: drive adoption on kiosk, protect margin elsewhere, or pilot one channel at a time.
Configure how points are earned — by amount spent, by visit, or by item — to target repeat visits, higher spend, or specific products with far more control over reward cost.
Send the same "Ready for Pickup" SMS to dine-in orders via a separate toggle — great for self-pickup, hybrid, and food-court models, and off by default so SMS costs only rise on opt-in.
A redesigned, workflow-based kiosk setup built around the customer journey, with custom on-screen text at key touchpoints — tipping, item notes, order notes, order-number instructions — plus safe defaults.
Automatic compression and upgraded handling speed up menu loading and cut broken images — no manual optimization.
Images now follow a consistent square format, with a subtle blurred background when one doesn't fit.
INFI ships its first native Marketing Email Campaign to win back customers after their first order, plus Smart Tags and filtering for faster discovery, menu visibility by channel and dining option, and iOS Kiosk reaching parity with combos and custom branding.
INFI's first native marketing automation: auto-send a Welcome email after a customer's first order — no third-party tools — launching in under two minutes from templates, with delivery, open, and click tracking in the Console.
Organize and surface items with Smart Tags (auto-generated Best Seller / New) and custom tags, so customers can instantly filter by popularity, relevance, or dietary needs across kiosk, mobile, and online — without restructuring menus.
Control exactly where each item appears — kiosk, mobile, online — and whether it shows for dine-in vs to-go, all without duplicating items or maintaining separate menus.
iOS Kiosk reaches near-parity with Android: combo upsell and custom branding land, making the affordable iPad-based kiosk a fully sellable option — even head-to-head with Square's native kiosk.
Menus cache locally and refresh every 10 minutes (manual refresh on demand) — far faster loads and better peak-hour performance.
End-to-end refinements from store discovery to checkout: nearest-location selection, browse-when-closed menus, a more compact cart, and clearer pickup instructions.
Modernized Square sync for accurate mapping, clearer imports (unsupported items listed), manual sync triggers, and consistent cross-location behavior.
Contextual UI cues guide customers to the right scan area at payment, cutting "how do I scan?" questions and staff intervention.
BOGO and order-based promo codes give merchants trackable offers, a new Discount & Promo Code Report separates promo-driven volume from real revenue, and V2's KDS matures into an end-to-end kitchen workflow.
Run highly visible Buy-One-Get-One promotions with a guided two-step selection — customers pick both the qualifying and discounted item, so the deal is clear and discounts can't misapply.
Apply "10% off your whole order" to the entire subtotal — auto-applied or code-entered — ideal for slow-day boosts and spend-and-save campaigns across kiosk, mobile, and online.
Understand promotion performance by separating promo-driven sales volume from the actual revenue collected, with one unified calculation across discounts and promo codes — so merchants see which deals truly drive revenue.
Orders flow queue-to-completed, prioritized by pickup time with green/orange/red caution timers — built for single-screen kitchens replacing paper tickets.
Standardized refund receipts that auto-print, clear UNPAID tags with Take Payment always available, and manual refresh controls for real-time accuracy.
Centrally manage and reuse modifier sets — duplicate sets and bulk-apply them to many items, instead of configuring each item one by one.
Separate tax/surcharge line items, dining-option filtering, multi-select filters, and accurate merchant-timezone handling that remembers your last selection.
Capture consent-ready customer profiles across every channel, analyze segments and purchase behavior, and serve returning guests their recent orders and favorites at the kiosk — while AI Cross-Sell keeps climbing, 78 merchants live with conversion rising 7.18% → 8.62%.
Turn merchant data into on-menu signals: auto-generated "Best Seller" and "New" tags highlight winning and fresh items, with customizable display text ("Fan Favorite", "Trending Now") to match each brand's voice.
A unified sign-up / sign-in across kiosk, mobile, and online that captures core customer info — birthday, contact details — plus SMS and email marketing consent, stored automatically with the profile in a compliant flow.
A data-rich customer view: a clean directory with consent and loyalty status, profile pages, and auto-calculated insights — total spend, orders, AOV, order frequency, frequent purchases, and full transaction history.
When a customer signs in, the kiosk instantly adapts — surfacing past orders, saved favorites, and applicable rewards for a faster, personalized reorder flow.
Every Console page is now fully responsive — mark items sold out, adjust pricing, edit menus, and complete POS authorization from a phone or tablet, no computer needed.
Validated address suggestions auto-fill structured fields and accurate coordinates — fixing map pins, "nearest store" results, and onboarding speed.
The iOS Kiosk launches — a compact, affordable Apple-based kiosk with INFI's loyalty and cross-sell paid via Square Stand — alongside a Cross-Sell Report, Square Canada (beta), and a smarter AI cross-sell algorithm.
An affordable, stylish iPad-based kiosk with INFI's full feature set — loyalty and cross-sell included — paid via Square Stand (2nd Gen, USB-C), now a choice alongside Android Kiosk + Terminal.
Turns every cross-sell rule — AI or manual — into measurable results: which item pairs drive revenue, AOV lift, and attachment rates, so merchants can double down on what works.
An MVP that lets INFI serve Canadian Square merchants, processing CAD transactions through existing infrastructure — validating demand with minimal operational overhead and no merchant setup.
Automatically generates a default menu when a Square location has none, so merchants always have at least one menu after importing — without rebuilding item by item or creating duplicates.
Auto-sort by availability (sold-out last), one-tap add for option-less items, inline option pricing with clear required-modifier cues, and a redesigned compact cart.
Conversational AI snippets under cross-sell items, manual picks shown first then AI items (animated AI logo), automatic rule hygiene, and one-toggle enablement for all locations.
Mark items/modifiers Available, Hidden, or Sold Out directly on V2 with "available after" timers — POS-locked items flagged, status synced instantly across V2, Console, Kiosk & MOOO.
Discounts now include modifier prices so INFI totals match Square POS exactly, plus a toggle to enable/disable Square gift-card payments.
An "Upgrade to Combo" prompt and order-based cross-sell push average order value across every channel, Paytronix loyalty arrives for enterprise merchants, and the Toast integration expands to mobile and online ordering — discounts included.
When a customer picks a single item (a sandwich), the system offers a one-tap upgrade to a full combo (sandwich + drink + side) — across kiosk, mobile, and online, adjustable by day, location, or promotion.
Adds order-based recommendations (one per location, shown before checkout) alongside item-based suggestions in the cart — with AI-assisted rules for item-based cross-sell.
Enterprise loyalty via Paytronix: customers log in by QR code, one-time code, or phone, earn points automatically, redeem rewards, and enroll right at the kiosk. (Mutually exclusive with INFI Loyalty.)
Toast support expands from kiosk-only to mobile and online ordering, so menu sync, order flows, and Toast-configured discounts (% off, $ off, BOGO) apply consistently everywhere — auto-synced, with invalid discounts hidden.
Toggle barcode scanning in the Console, with a local SKU library (up to 1,000 items) downloaded to each kiosk for sub-300ms scans — works menu-free for retail items and stays resilient even on flaky internet.
Upload a cover image for each menu, displayed across all channels — so breakfast vs. dinner (or a seasonal menu) is instantly recognizable and on-brand.
Pickup on by default for new mobile/online locations, alerts that prevent disabling all dining options, and dining option now shown on e-receipts.
New merchants start with strong defaults — multi-menu, category page, special instructions on; 15/18/20% tips; and alerts for missing tax during imports.
A permanent audit log of fee changes — who, when, and what — for transparency and faster dispute resolution.
INFI Kiosk v1.0 lands on the Apple App Store — a cheaper, sleeker iPad option for Square restaurants — while refunds now sync both ways between INFI and Square, menus get smarter scheduling and sorting, and V2 tickets show the order source.
Run a kiosk on an iPad with INFI Kiosk v1.0 from the Apple App Store — a cheaper, smaller, stylish option, especially for Square users (~$300 iPad + $150 Square Stand vs. an Android kiosk lease + Square Terminal).
Issue refunds from INFI Console or V2 and have the details automatically sync between INFI and Square — real-time, matching records, fewer support tickets for Square merchants who manage orders in V2.
Menus get more flexible: streamlined scheduling (default Always Available), clear consumer availability across channels, drag-and-drop menu sorting, and a quick toggle to enable/disable the kiosk menu page.
Decide whether loyalty customers must verify their phone with an SMS code at kiosk login — turn it off in low-connectivity areas for faster logins, or keep it on for security.
The kiosk attract-screen slider now supports landscape kiosks — including the new V3 Mix model and iOS Kiosk — with custom images and videos for promotions, campaigns, and branding.
Order tickets and stickers now print the order source — Kiosk, Mobile, Online, or Square — so staff can identify and organize orders faster and avoid channel mix-ups.
Cross-sell, combos, loyalty rewards, and discounts now work across multiple kiosk and mobile/online menus — plus an improved combo performance algorithm.
Square integration now supports $0 orders placed from mobile and online ordering.
The new Promo Code feature runs targeted, rule-based promotions across kiosk, mobile, and online, while LightSpeed discounts flow through with POS-level tracking, Square sends an order-ready SMS at pickup, and order-sync monitoring catches the "paid but the POS never got it" case.
Location-based promo codes with flexible rules — time schedules, item targeting, per-customer limits, percentage or fixed-amount — across kiosk, mobile, and online. (Premium; one discount or code per order.)
Connects INFI discounts to pre-configured LightSpeed discounts for seamless application and accurate POS reporting — discounts are created in LightSpeed and tracked at the POS level.
Automatically text customers when an order is marked "Ready" in Square's dashboard, streamlining pickup communication. (Premium feature, configured per merchant.)
Tracks every order-sync attempt — success and failure — for Square, Toast, and LightSpeed, so a paid order that fails to reach the POS is caught immediately, preventing missed food prep and unhappy customers.
Optimized Stripe payments with webhook event handling, plus a new Stripe webhook API powering refund synchronization.
Customer names on order tickets, automatic item-status updates, scheduled menu imports as a backup to real-time sync, and customizable modifier-set display order.
An item is automatically marked sold out when all of its variations are unavailable.
June debuts INFI's top performer — AI-Recommended Cross-Sell, reading real order history to suggest add-ons with zero configuration — plus the first official Toast integration, simultaneous kiosk menus, SKU barcode scanning, and Square gift-card payments.
AI analyzes recent order history to automatically suggest cross-sell items — no manual configuration required — lifting conversion and average order value across kiosk and online.
INFI's first official Toast POS integration: auto-sync for menus, taxes, dining options, and optional surcharges, with orders processed in full Toast compliance — no Chowly middleware needed.
Offer multiple kiosk menus at once — Food, Drinks, breakfast/lunch/dinner — with mid-order switching and time-based schedules, so customers choose by preference, not just by time of day.
Barcode-based ordering via SKU scanning on kiosks — ideal for retail, convenience, and boba shops with pre-packaged or fast-scan items, letting customers skip the menu and scan to order.
Accept Square Gift Cards as a payment method directly on kiosks using Square Terminals — no extra setup needed.
Custom order-wide discount rules for LS × CNG by customer ID — season-pass holders get 10% off, staff get 100% off — claimed by scanning a wristband or card at the kiosk.
Orders print immediately on receipt, with end-to-end print-action logging, category changes synced to all printer stations, and hardened category-sync to prevent print failures.
Webhook idempotency keyed on order_id reduces duplicate processing, and loyalty points link correctly to the right INFI account on sign-in.
Firebase Crashlytics added to V2 for proactive crash monitoring, plus a mapping field enabling CSV export from the Transaction List API.
Merchant Groups get a centralized online-ordering presence across all locations, a new Success Center adds real-time onboarding and performance visibility, kiosks become fully brandable with appearance themes, and the LightSpeed menu sync drops from ~10 minutes to ~2 seconds per location.
A centralized online-ordering experience for Merchant Groups — one login, order history across all locations, consistent branding. (Cross-merchant loyalty sharing not yet supported.)
Real-time visibility into onboarding progress, performance metrics, and helpful resources — so merchants can self-serve, stay aligned with rollout goals, and maximize ROI, while support teams point clients to one central hub.
Brand every kiosk without design skills: set colors and fonts, pick category/item layouts, start from Fast Food, Cafe/Boba, or Dessert templates, preview live, and apply consistently across all kiosks on the account.
A reworked LightSpeed menu sync: ~10 minutes per location down to ~2 seconds, auto-sync every 30 minutes (was 50), and a new "Sync Now" button for immediate updates after menu changes.
Cleaner item/combo setup, new menus default to "Always Available" with overlap validation, simplified editing, and a return-to-menu option from checkout on kiosk.
Optimized report loading performance, especially for large datasets.
April deepens the Square integration — combos now sync with accurate pricing and tax — and hands merchants real-time control: pause or resume online ordering per location, edit option sets centrally, and choose whether to sync Square modifier status.
Combos now sync to Square POS by breaking them into individual items with a calculated discount for the price difference — so pricing, reporting, and tax stay accurate even though Square has no native combo structure.
Turn mobile and online ordering ON or OFF for a specific location right from the Console — no need to change business hours or call support — for peak times, downtime, or operational issues.
Edit option sets directly in the Library — rename, update display names, add or remove options — and changes flow automatically to every menu and item using that set.
Choose whether modifier status syncs from Square, so merchants can manage modifier availability independently in INFI without touching their Square setup. (Prices and option/modifier sets still sync.)
CardPointe payment processing moved from the frontend SDK to the backend (SOS1) so order creation and payment stay synchronized — eliminating duplicate or missing transactions and improving security and PCI compliance.
Support teams can reset a merchant's entire library (categories, items, modifier & option sets) to a clean default — ideal for fixing corrupted libraries or clean test setups, without touching taxes, customers, devices, or POS settings.
Prevents duplicate prints from repeated Square webhooks, adds T2-device printing support, error pop-ups on print failure, and correct printer-station routing.
Shows the item name when a second-language name is empty, lets Square users configure second language, and guards against refunds (LightSpeed) and marking unpaid orders complete.
March makes SOS2 online ordering more flexible and brandable: a cleaner online.order.infi.us domain, one-toggle activation from the Console, custom favicons, and per-location redirect links — plus deeper Square integration controls.
A cleaner, brand-friendly URL format on online.order.infi.us — by merchant/location ID or by readable URN (e.g. online.order.infi.us/vanz/dallas). Applied automatically to new stores; existing links keep working and migrate gradually.
CSMs can turn on online ordering directly from the Operation Console — no request ticket — activating a new ordering domain in ID or URN format with a single toggle.
Upload a custom web-tab icon for the online-ordering page to strengthen branding and create a more polished web experience.
Redirect a location's INFI ordering link to an external platform — SOS1 or a third-party system — useful while transitioning systems or as a temporary fallback. Applies per location.
Square authorization-level control for better security, configurable order-sync behavior, and Square Cash BOPIS (buy-online-pickup-in-store) support.
Merchants can view and manage access to premium features in one place, plus a V2 toggle for whether ready-for-pickup SMS is sent.
Sunmi T2 SDK upgrade for label/ticket printing, a prompt when printing without a category, negative prices blocked, and a Chrome-compatible Square payment widget.
The earliest issue in this archive brings practical merchant tooling: toggle the kiosk category page, export detailed transactions to CSV, sort sales reports by count or amount, and push INFI order and dining details onto Square receipts.
Enable or disable the category page on kiosks — a more streamlined ordering flow for merchants with a simple menu structure. On by default, toggled from the Console.
Export detailed transaction records — including taxes, surcharges, and tips — to CSV, with filters applied, straight from the Transactions screen.
Sort Item, Modifier, and Category sales reports by sales count or sales amount, so merchants can quickly spot their best sellers.
Optionally sync INFI order numbers and dining options into Square's customer-name field, so INFI order details show up on Square receipts and order tickets — ideal for merchants printing through Square.
Better Stripe payment-capture handling on kiosks, faster V2 printer connection, the discount section pinned to the top of the kiosk screen, and support for a 0% tax rate.
Owner access can no longer be deleted, Library changes apply to menus automatically, the redundant "default option" label is gone from mobile/online, and loyalty setup text is clearer.
Book a walkthrough and we'll show you what's shipping next — and how INFI grows with the POS you already run.
